Periscope Holdings, Inc.
  • 17-Jul-2019 to 15-Sep-2019 (MST)
  • Customer Service
  • American Fork, UT, USA
  • 13.50
  • Hourly
  • Full Time

Healthcare, vision, dental, 401K, paid vacation time

Periscope Holdings is looking for an eager, dedicated, and driven person to join our Customer Solutions Associate team.    We are a team that  thrives on customer satisfaction and happiness through our ability to solve their problems. Great opportunity to be  part of a growing team that has fun at their job.  While having the ability to not only solve problems but up sell available subscriptions to earn extra cash!

At Periscope Holdings, we embody the qualities of a purpose-driven company, offer world-class products and services, listen to our employees, empower creativity and innovation, and celebrate a job well done.  We are the leader in purpose-based procurement solutions for the public sector. Our mission is to eradicate waste and maximize the value of every dollar spent by our public sector customers. 

What you'll do:

  • Provide expert customer support  by answering call and emails in a timely manner
  • Activate new customers and help them register in our system
  • Assist in maintaining customer accounts
  • Troubleshoot with our team to find what fits our customers needs to ensure their experience is simple and great
  • Educate customers on the process of placing an offer
  • Up sell available earn extra cash!

What makes you a Super Star fit for this role:

  • Passionate about helping customers and solving their problems, not ruffled by anything!
  • Interested in truly listening to customers' needs and translating those needs into quality, elegant solutions that make customers tell everyone how awesome you are!
  • Pumped up about discovering an answer, then using that knowledge to find the solution faster the next time
  • These words are thrilling to you: multi-tasking, fast-pace, change, collaboration, ownership
  • Able to connect client and technical worlds in a way that's easy to understand and apply to whatever audience is listening
  • Computer knowledge: i.e. Word, Excel, Power Point and Firefox/Internet
Periscope Holdings, Inc.
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